Shipping policy
At Melody & Christine, each item is created especially for you through our print-on-demand process. Because of this, shipping times may vary slightly depending on production and destination.
We appreciate your patience as your piece is thoughtfully made and delivered.
Order Processing
All items are made to order.
- Production time: typically 2–5 business days
- This may be slightly longer during high-volume periods or holidays
Once your order is ready, it will be carefully packaged and shipped.
Shipping Times
Estimated delivery times after production:
- US: 3–7 business days
- EU: 5-10 business days
- International: 7–20 business days (may vary by country)
These timeframes are estimates and may occasionally be affected by carrier delays, customs processing, or peak seasons.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package’s journey.
Print-on-Demand Fulfillment
We partner with a trusted print-on-demand provider (Printful) to create and fulfill all orders.
This means:
- Each item is made individually after purchase
- Orders may ship from different fulfillment centers depending on product and location
- Items in the same order may arrive separately
Shipping Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather or unforeseen events
Once a package has been handed to the carrier, delivery is outside our direct control.
Lost or Missing Packages
If your order seems delayed or missing, please contact us at:
contact@melodyandchristine.com
We will do our best to support you and help resolve the issue.
Contact
If you have any questions about your order or shipping, we are always here for you.