Privacy policy
Last updated: May 13, 2026
At Melody & Christine, your privacy is something we hold with care and respect. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our store.
By using our website, you agree to the practices described below.
Information We Collect
We collect personal information when you place an order or interact with our store, including:
- Contact details (name, email, billing & shipping address, phone number)
- Payment information (processed securely through Shopify/payment providers; we do not store full payment details)
- Order and transaction details
- Account information (if you create an account)
- Communications with us (such as customer support messages)
- Device and usage information (such as IP address, browser type, and site activity)
How We Collect Information
We may collect information:
- Directly from you (orders, forms, messages)
- Automatically through cookies and similar technologies
- Through service providers (such as Shopify and Printful)
- From third-party partners that help us operate our store
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Manage your account
- Improve and personalize your shopping experience
- Send order updates and service communications
- Run marketing or promotional communications (you may opt out at any time)
- Prevent fraud and maintain security
- Comply with legal and tax obligations
How We Share Information
We only share your information when necessary to operate our store, including with:
- Shopify (our store platform)
- Printful and other fulfillment partners
- Payment processors
- Service providers (shipping, analytics, customer support tools)
- Legal authorities when required by law
We do not sell your personal information.
Shopify Relationship
Our store is hosted by Shopify, which processes data to help us run and improve our services. Some information may also be shared with Shopify for analytics and platform improvement. You can learn more through Shopify’s Privacy Policy and Privacy Portal.
Cookies
We use cookies to:
- Keep the website functioning properly
- Understand how visitors use our site
- Improve your experience
You may disable cookies in your browser settings at any time.
Data Security & Retention
We take reasonable steps to protect your information, but no system is completely secure.
We keep your information only as long as necessary to:
- Fulfill orders
- Provide support
- Meet legal and business obligations
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Request a copy of your data
- Opt out of marketing communications
- Object to or restrict certain processing activities
You may contact us anytime to exercise these rights.
Children’s Privacy
Our store is not intended for children, and we do not knowingly collect personal data from minors.
International Transfers
Your information may be processed outside your country, including by Shopify and our service providers, in order to operate our store.
Contact Us
If you have any questions or wish to access your data, please reach out: